Sounds like you have a bad regulator which is very common. There is a link to a good youtube video on here that should get you thru the repair. Just search for window regulator and you should find it. I just did the pass rear regulator on my wifes vert a few weeks ago using the instructional video combined with a few tips I found on here and the vortex. It took me around 4-5 hours and was much easier with the top down. Good luck.03 beetle convertible passenger side rear electric window will not go down all the way, does anyone know how to repair without taking it to the dealer?