Hey all! I recently took my 2004 convertible beetle to get the driver rear window fixed. This is an independent shop that had actually fixed the window before. The window would not go up. So he has my car all day and when I go to get it he asks if my top usually works! Well, yes it does. He said they had the top down to take the panel out and it would not go back up so they "pulled" it up! I explained that there was a specific way you had to do this and he looked at me with a blank stare. Now the top does not work!! I am wondering how much damage he has done. When I unlock the top only one flap comes up, I can hear a motor running but the top does not move. Any ideas? Sorry for the long post.