The tools have to be purchased; they did not come with the car. You can order them online; I special ordered them from autozone in store and they came the next day.
https://www.google.com/search?q=vw+...rome-mobile&espvd=1&ie=UTF-8&hl=en-US#imgrc=_
That sounds high on the code; you might call another dealership or contact Vw customer service, to see what they can do for you.
http://www.vw.com/contact/
https://www.google.com/search?q=vw+...rome-mobile&espvd=1&ie=UTF-8&hl=en-US#imgrc=_
That sounds high on the code; you might call another dealership or contact Vw customer service, to see what they can do for you.
http://www.vw.com/contact/