When I still had the '02 with the 01M, I did the tranny reset to factory default. Key on (don't start engine) accel pedal to floor for 5-10 seconds, then release. Key off. When you drive after that, easy on the acceleration, and the computer relearns shift points based on how you drive. So if you drive easy during the relearn period, it'll shift at lower RPMs. No need for the Vagcom for that. It did shift better for my wife after that.
Well, I'm a bit puzzled. My '02 never shifted that high unless I forced it to by accelerating harder than usual. Of course it shifts at a higher RPM in freeway traffic, on-ramps, etc. In normal driving around town, it rarely revved above 2000-2200 RPM before shifting. Also wasn't aware that the 01M in the 2.0 Bug even had a "sport mode."