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Having difficult analizying issue with an inoperatble top. Top will not move "up or down". The first sequence of events is that when the top handle is turned, only 2 windows out of 4 drop about 2 inches. Have been told that all 4 should drop. Reading various posts led me to change the top latch microswitch. Trying to install it but cannot see how to access it. Any thoughts? Thank you
 

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Normally, one would start with a full auto scan scan for trouble codes; using a vw specific scan tool like vcds by ross tech. A specific code related ti the top; may give you some clue, as to the source if the problem. Factory vw service repair manual info; can be obtained by paying for access through vw's eTKa system online, download the manuals you need fir your particular VW.

While thus us for the new beetle; here is a video, showing, how vcds can enable you to view live data and confirm the operation of the top mechanism (failed sensor; being a common problem).

 

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When it comes to approaching the repair options you have on your Volkswagen; you might see if your car still has a factory warranty, that would cover all needed repair costs or see if Volkswagen of Germany (contact customer care) will help you with repairs, if you are outside the normal warranty period. Automotive warrantees and Volkswagen's policies about warranty, post warranty repairs; seems to vary from country to country but here in the USA, sometimes Volkswagen will help you cover partial or a full repair under a customer satisfaction scenario.

If you decide to move forward with doing repairs yourself; you may need to invest in a proper Volkswagen specific scan tool and download the appropriate Volkswagen factory service manuals, to repair things successfully and get the needed part from your local vw dealers parts dept or find good used parts, if they are particularly expensive.

Let us know what you were thinking, if you would leave repairs to a professional repair shop and/or how you would like to approach the repair process, we can go from there. Thanks.
 
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