I know almost everyone has had this problem! I have seen tutorials on fixing this, and I even attempted it once: my boyfriend and I took the entire backseat apart, the door panel, everything, only to be unable to remove the actual regulator from the door. Is there a special tool that you need? One of the videos we watched said there is. It may also make a difference that I have a convertible, so the back windows are obviously different than the hard top. Or are they? I don't frickin know! I need straight-up, step-by-step instructions! If anyone could supply this or even provide a link or a step in the right direction, I would be grateful. My window is permanently cracked in the winter!