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Trunk won't open, even with manual release

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138K views 26 replies 15 participants last post by  CharleeK2024  
#1 · (Edited by Moderator)
Hi,

The trunk on my '03 New Beetle Convertible refuses to open. I have read several existing threads on the topic, but have a convertible-specific question.

The symptoms:
  • both the door switch and the remote trigger the blinking lights and the initial whirring sound, but not the more substantial latch-unlocking sound (so unlikely to be an electrical issue).
  • The keyhole hidden in the VW logo does nothing
  • The manual emergency release in the trunk does nothing
  • the backseat pass-through is too tight for me to get access to anything else.

Is there any other way for me to get the trunk open so that I can figure out what's wrong with the latch mechanism?

Thanks for the help,

-Nick
 
#7 ·
Hey Indy Tom, this seems to be a very common problem for all years of used NB's from what I've read so far. I fixed the same problem on my daughters 99 NB by following the suggestion an older post that I came across.

Here's what would occur on my daughters NB:
The hatch would not open all the way when using the door button or the keyless remote. It would make a releasing popping sound and within a second a whirring sound would occur. When we would try to lift open after the whirring sound the hatch would not open. It was like it would re-latch a bit after 2 seconds.

If one person would stand at the hatch ready to lift it immediately after the door switch or keyless remote button was pressed, they could open it.

If they waited a second until after the whirring sound happened, it would not open. When turning the VW emblem open in the hatch and use the key, no problem, it would lift open if you immediately pulled the handle.

Turns out, the problem was resolved from a post I read that showed that the hatch hinges each have an 8mm bolt that can be adjusted (backed-out) to set some tension on the hatch hinges when they are folded closed. The bolt is backed out about 1/4 of an inch in the photo attached. The bolts in my hinges were flush - not backed out at all.

After gradually backing the two 8mm bolts evenly a quarter of a turn at a time and testing the remote and door switch opening each time, It eventually reached a point where the bolts were putting some tension on the gate hinges and cause the hatch to rise a bit more than before when unlatched.

Once adjusted correctly, if I released the hatch by the keyless remote button, or the door switch, it caused the hatch to rise about half an inch more than it did before the adjustments. That’s where I stopped adjusting and this stopped the hatch from re-latching and I could lift the hatch open every time after that.

It's been a month now since the adjustment and no more problems…it opens every time now.

Caution! If you try this procedure, be sure to only back the bolts out a little bit at a time just until it reaches enough tension to cause the hatch to raise a bit more than it used to...too much tension and I would imagine some steel hinge bending will start to occur.

My theory is that when the NB was brand new, the gas filled hatch struts had stronger lift pressure and would raise the hatch upon release just enough to prevent a re-latch, and over the years the gas struts weakened a bit.

I don’t want to spend the big bucks to buy a pair of new hatch struts from the VW stealership just to test my theory out.
I hope this helps someone.
 

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#24 ·
Hey Indy Tom, this seems to be a very common problem for all years of used NB's from what I've read so far. I fixed the same problem on my daughters 99 NB by following the suggestion an older post that I came across.

Here's what would occur on my daughters NB:
The hatch would not open all the way when using the door button or the keyless remote. It would make a releasing popping sound and within a second a whirring sound would occur. When we would try to lift open after the whirring sound the hatch would not open. It was like it would re-latch a bit after 2 seconds.

If one person would stand at the hatch ready to lift it immediately after the door switch or keyless remote button was pressed, they could open it.

If they waited a second until after the whirring sound happened, it would not open. When turning the VW emblem open in the hatch and use the key, no problem, it would lift open if you immediately pulled the handle.

Turns out, the problem was resolved from a post I read that showed that the hatch hinges each have an 8mm bolt that can be adjusted (backed-out) to set some tension on the hatch hinges when they are folded closed. The bolt is backed out about 1/4 of an inch in the photo attached. The bolts in my hinges were flush - not backed out at all.

After gradually backing the two 8mm bolts evenly a quarter of a turn at a time and testing the remote and door switch opening each time, It eventually reached a point where the bolts were putting some tension on the gate hinges and cause the hatch to rise a bit more than before when unlatched.

Once adjusted correctly, if I released the hatch by the keyless remote button, or the door switch, it caused the hatch to rise about half an inch more than it did before the adjustments. That’s where I stopped adjusting and this stopped the hatch from re-latching and I could lift the hatch open every time after that.

It's been a month now since the adjustment and no more problems…it opens every time now.

Caution! If you try this procedure, be sure to only back the bolts out a little bit at a time just until it reaches enough tension to cause the hatch to raise a bit more than it used to...too much tension and I would imagine some steel hinge bending will start to occur.

My theory is that when the NB was brand new, the gas filled hatch struts had stronger lift pressure and would raise the hatch upon release just enough to prevent a re-latch, and over the years the gas struts weakened a bit.

I don’t want to spend the big bucks to buy a pair of new hatch struts from the VW stealership just to test my theory out.
I hope this helps someone.
This worked perfectly on my wife's 2003.
It would re-lock before you could get to it.
I carefully backed the screws off evenly until it just barely worked.
I went ahead and lubed all of the hinge points to give it the best chance of staying working.
I think it is weak struts, at least at full compression.
If I replace the struts I will re-adjust, as I think too much tension will wear out the hinges quickly.

Thanks for putting this out there.
 
#9 ·
Whoops, sorry I forgot to reply to this. This is a while back now, but as far as I can remember, the latch mechanism itself was broken. They were not able to open it using the two-person trick (I'd tried too), so they had to reach in through the ski pass-through to get it open. It ended up being about a $300 repair.

Thanks for the advice on this!

-Nick
 
#10 ·
$534 to fix mine.

Broken latch mechanism. $250 parts, the rest labor to pull the rear seat backs out.

"Jimmy Hoffa" lever didn't work, and they forgot to fix the red pull tab, so back it goes.
 
#11 ·
Broken latch mechanism. $250 parts, the rest labor to pull the rear seat backs out.

"Jimmy Hoffa" lever didn't work, and they forgot to fix the red pull tab, so back it goes.
ouch!!
My trunk won't open either..then a few days later, suddenly my windows and top also don't work, nor does the power locks.
Although when I was hitting the trunk release switch in the door, I could hear a relay clicking above the foot well. So I'm about to go out now and start checking relays..lol
 
#12 ·
The symptoms:

* the keyhole hidden in the VW logo does nothing


Wait, there is a hidden keyhole? Where is it hidden? Was this only in certain year NBC's? My Owner's Manual says nothing about this!

It would be a simple thing to put a keyhole in something as important as a trunk lid instead of relying on motors for everything!!
 
#13 ·
They had a keyhole on earlier models.

I fixed mine today.
reached in through the little access door in back seat, pulled the manual trunk release thingy. Pulled the cover off inside of trunk lid and found a broken wire going into release motor. Soldered it back on and all is good.
It was popping the #14 fuse which also controls windows, door locks, roof, etc
 
#20 ·
The Red release cable is a simple fix (once you get the boot open)!

Unscrew the panel that holds the glow in the dark "Jimmy Hoffa" lever, unscrew the fixtures that hold the interior cover onto the boot lid, and you can feed a replacement red cable into the interior of the boot lid.

As I recall, there is an obvious place to hook the oval shaped end of the red cable onto the latch mechanism. Once it is in place, you can operate the latch by hand and pull on the red cable to confirm that it is in place correctly before reinstalling all of the interior pieces.

You may wish to buy two of the cables, as they aren't very stout, and you may have to do this again! I think they were less than $10 US.

Oh that they should have left a key latch in place for the boot.
 
#21 ·
Thanks for the reply Roccaas, didn't know I could buy spare cables, that is good news! The husband created a new cable out of wire covered in duct tape but it doesn't look good or neat.

Also, he managed to get to the boot & opened it, he checked the cables behind the boot panel and found no loose or corroded wires, he just fiddled with them & made sure they were tight.
He turned on the lights in the car as it was getting dark and when he tried the boot button in the remote it worked again! The same with the boot button in the cabin, it also worked! But they didn't when we switched off the lights. I just tried again this morning with the lights off & both the remote & the button in the cabin are now opening up the boot! :confused:

He thinks it's an electrical issue with the circuit feeding the solenoid because the boot got opened when the lights were on.

In any case it seems to be working now even though nothing was fixed, just some messing with the cables & turning the lights on made a difference! We'll see how long it lasts!

Angeles